Privacy Policy

1. Introduction

This Privacy Policy explains how stemgoods (“we”, “our”, “us”) collects, uses, and protects personal information when you visit or make a purchase from https://www.stemgoods.store (the “Site”). By using the Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal data you provide voluntarily, such as your name, email address, phone number, shipping address, and payment details.

2.2 Automatically Collected Information

When you visit the Site, we automatically receive certain information from your device, including IP address, browser type, operating system, referral URLs, and browsing activity.

3. How We Use Your Information

Process and fulfill orders, including payment, shipping, and communication.
Provide customer support and respond to inquiries.
Send transactional and promotional communications, if you have opted in.
Improve the Site, analyze usage trends, and develop new products.
Comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services).
Law enforcement or regulatory authorities when required by law.
Third parties in connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to protect the information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can manage cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw consent for marketing communications at any time.
Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information below.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.